Privacy Policy

At Transleta, we adhere to the principles of the UK General Data Protection Regulation (GDPR) and relevant state laws to ensure the protection of all personal data collected. By accessing our website, you signify your agreement to the terms outlined in this privacy policy and consent to the collection, processing, use, or transfer of data as described herein.

Processing of Personal Data

For the purpose of processing personal data, Transleta may engage data processors or, at its discretion, hire individuals to perform specific functions on its behalf. In such cases, we take necessary measures to ensure that personal data processors process the data in accordance with applicable UK legislation. We also require them to implement appropriate security measures to safeguard the personal data. These individuals are bound by non-disclosure obligations and are restricted from using the information for any purpose other than the assigned tasks.

Confidentiality and Data Usage

We prioritize maintaining the utmost confidentiality and respect for our clients’ documents. Transleta and its affiliates solely utilize your personal and private information for the following purposes:

  1. Purpose of Collecting Personal Information: We collect personal information solely for the purpose of invoicing you for translation, interpreting, localization, or related services.
  2. Use of Personal Information: The personal information we collect is used for the following purposes only:

   – Communication regarding your translation project or quote

   – Delivery of the requested translation services

   – Sending newsletters with offers

   – Facilitating communication between translator, proofreader, and client regarding your translation. No details are exchanged.

Information Collected

The information we collect may include the following:

– Contact information such as phone numbers, emails, billing information, etc.

– Address and company name if available

Use of Contact Details and Information

We want to assure you that:

– We do not sell or rent personal information to third parties.

– We do not disclose personal information.

We maintain a database of your contact information, original documents, and translated documents for the sole purpose of archiving your files for 2-3 years. If you require a copy of the files, simply send us an email to request them. During the delivery of translation services, this information may be shared with trusted individuals involved in executing the order.

Additionally, we advise clients to remove personal identifiers through de-identification or sufficiently encode them through anonymization.

Changes to Our Privacy Policy

We reserve the right to modify our privacy policy at any time, unless prohibited by law. Any revisions will be posted online, and your continued use of our services after such changes will imply your consent to the updated privacy policies. Feel free to contact us for further information or clarification.

Complaints, Questions, and Requests

For any inquiries regarding this policy, Transleta’s privacy practices, requests concerning your information, or other privacy or confidentiality concerns, please reach out to us:

Transleta Main Translation Office:

32 Thomas Baines Road, London, WS11 2HN

Phone: +447789468073

Email: [email protected]

Our Commitment to Quality

We have confidence in delivering the highest quality of work and strive to provide you with impeccable services for your documents. We exclusively work with native translators, and for European languages, we engage translators located in Europe. In the event of any issues, we guarantee to rectify the files until you, as our valued client, are satisfied with our services. There is no time limitation for file corrections; we are committed to your satisfaction regardless of when the translation was completed.

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