Translation process

1. Requesting a  translation quote: Potential clients reach out to translation providers to inquire about the services offered and determine if they fit within their budget. Clients usually submit the text they want to translate to enable agencies to prepare an accurate quote. During this stage, translation providers may also provide additional information related to the service, such as turnaround time, payment methods, and other relevant details.

2. Analyzing the quote: After receiving the quote, clients carefully review and assess whether it aligns with their budget and requirements. They may compare quotes from different providers and engage in a question-and-answer exchange with translation providers to address any doubts or inquiries. Communication channels such as live chat or helplines are often used for quick and efficient communication. Once clients are satisfied, they can proceed with placing the order.

3. Making a decision and communicating it: Upon agreeing to the terms and conditions outlined in the quote, clients notify the translation providers of their approval and proceed with the payment. It is essential for clients to thoroughly review all the details provided, including the quote, and exercise their right to express any concerns or preferences.

4. Payment: Typically, translation providers require payment in advance as a prerequisite for commencing the translation service. The payment may be requested in full or partially, depending on the length of the text. Various payment methods such as bank transfers, credit cards, or PayPal are available. Once the payment is complete, translators begin working on the project.

5. Completion and delivery of the translation: After the translators have completed the translation, they deliver the translated text to the client electronically via email. If the translation requires certification or notarization, a secure digital certification service may be provided instead of traditional mail services.

6. Review by the client: Upon receiving the translation, clients are given a designated period to review and raise any questions or observations they may have, depending on the length of the document. This phase allows clients to assess whether the translator has met the initial specifications of the quote. If necessary, and within the limits of the original proposal, the translator can make requested changes.

7. Final approval of the translation: Once the client has reviewed the text and is satisfied with the translation, they communicate their final approval. If no further questions or corrections are raised, the translation is considered complete. Any pending payments should be settled at this stage. Clients also have the option to request revisions if needed, and the translation company will accommodate these requests.